SHIPPING & RETURNS
Shipping Policy
ALL POSTAGE COSTS ARE CALCULATED AT THE CHECKOIT PAGE.
DOMESTIC DELIVERY
We offer free nationwide delivery for our customers living in the UK, with orders being delivered at your doorstep.
INTERNATIONAL DELIVERY
We ship our products worldwide whilst offering services to popular destinations such as the USA, Canada, Australia, and Western Europe. What you need to do?
During checkout, please enter your shipping address once you are done choosing the products you like. We will offer you with the best shipping options for you, including prices. Choose the best option and enjoy!
Please, if your country is not listed please let us know and we'll be happy to update this where possible.
Return & Exchange Policy
Please request a return by CONTACTING us prior to sending your goods back.
We offer easy returns within 14 days starting from the day you receive your order.
To be eligible for a return your item must be unused and in the same condition that you received it with all tags and original packaging complete. Your refund will be in the form of a credit voucher which will be emailed to you within 5 days from when we confirm receipt for your item.
Please note: We do not offer refunds to original method of payment unless:
An item is damaged/incorrect then your order will be eligible for a full refund. The above conditions apply in relation to the condition of goods. In the case where a refund is due, refunds will be done only through the original mode of payment. Please allow up to 14 working days for the refund transfer to be completed.
Cancelation
You can cancel your order within 24 hour. Please contact us as soon as possible if you wish to make any amendments to your orders. Order cannot be cancelled after this period.
Shipping charges
Please bear in mind we do not refund shipping charges or reimburse return shipping charges for non faulty items.
If you are returning faulty goods please contact us prior to shipping the goods back to us. We will provide you with a pre-paid shipping label.
We do not accept returns after the period of 14 days from receipt. If such goods are still sent back to us, we reserve the right of not offering you a refund.
We would in such a scenario need to send the item back to you which will incur an additional shipping charge which would be payable by you upon request.